What if I don't have a PayPal Account?
We accept all major credit cards. You can still pay with your credit or debit card, select paypal, click submit, and then instead of logging into PayPal look for the link to pay with a credit card.

Is rush delivery available?
Yes, on all products except for our boots, they are shipped directly from Australia, please contact us directly for a quote, and we'll do our best to accommodate your needs.

How do I care for my Sheepskin?
Spot clean your sheepskin slippers by wiping them with a damp cloth inside and out. The fleece can also be vacuumed to remove lint and dirt build up. For more detailed information please visit our cleaning and care pages.

Is sheepskin waterproof?
While sheepskin is water resistant and can be worn indoors and out, it will harden and darken if soaking wet. Sheepskin boots have been worn by Australian farmers for centuries in the snow and ice to keep their feet warm even in below zero temperatures. Most of our customers are purchasing the slippers to wear around the house and to run out to get the newspaper. To avoid the darkening and hardening of wet sheepskin you can purchase a standard water proofing spray at any retailer store selling camping gear.

How secure is your website?
Rest assured when placing a credit card order through Australian Sheepskin the transaction is 100% secure. We use128-bit encryption key over (SSL) Secure Socket Layer to provide the highest level of security. (SSL) provides encryption between web browsers and servers.

If you still can't find an answer to your question here, email us at support@downundersheepskin.com  and we'll do our best to serve you.